IN-STUDIO POLICIES
We sincerely thank you for choosing Caledonia Beauty Studio and extend our utmost respect as we share the following studio policies and procedures.
These guidelines have been thoughtfully implemented to help maintain a safe, professional, welcoming and results-focused environment for our clients, team and wider studio community. Your understanding, cooperation and trust in adhering to these policies during each visit are genuinely appreciated.
Should you have any questions, require clarification, or feel uncertain about any aspect of our policies, we warmly encourage you to contact our team at any time. We are always happy to assist and guide you where needed.
Double Discounting / Combining Offers Policy
Our studio offers specials and promotional savings from time to time as a way to thank our clients and make selected treatments or retail items more accessible.
To keep our offers fair, transparent and sustainable, promotions, discounted vouchers, package pricing, special offers, loyalty rewards and discounted retail purchases cannot be combined unless clearly stated otherwise.
Simply put, one offer may be used per transaction.
This means discounted vouchers or promotional credits cannot be used toward already-discounted treatment bundles, in-house packages, retail specials, sale items, or any other active promotion.
All promotional terms will be clearly communicated at the time of offer. In line with Australian Consumer Law, our promotions are intended to be honest, accurate and easy to understand. This policy does not limit your rights under Australian Consumer Law, including your rights if a product or service does not meet the required consumer guarantees.
Where you are unsure whether an offer can be applied, please ask our team before purchase or booking. We are always happy to guide you through the best available option for your treatment journey.